CUSTOMER SERVICE
Besties Delite Bakery caters to customers with diverse backgrounds and lifestyles. It is our goal to make the process of placing an order easy and convenient for you. In order to provide you with exceptional service and deliver the best freshly baked products, please review our Customer Service policy listed below.
Pick-Up Orders
All orders made online are available for pick up at our bakery location Shalimar Garden, Sahibabad,Ghaziabad within 1 hour of placing the order during normal store hours MTW 8.00AM-6:00PM, THFS 7:30AM-10:30PM. Since we bake fresh daily, any orders consisting of 3 dozen or more, are treated as special orders and are subject to availability for same day pick up, but are always available within a 24 hour notice.
Advance Orders
We are delighted to fulfill any advance orders. We take advance orders up to 120 days in advance when you need to plan for your perfect event. We do require that payment be made in full for all advance orders 45 days prior to date of the event.
Special Orders (24-hour advance notice required)
Special orders are a dream for Pastry Chef Sharlyn Davis! Special orders can take on many different forms and this is an opportunity for Sharlyn to put her love for creativity and pastry design skills to work. Any pastry order of 3 dozen or more is considered a special order, as we bake a small quantity of products fresh daily. We want to be sure your special order of choice is available and we require 24-hour advance notice. Other examples of special orders would be dietary restrictions, custom flavors, or custom designs.
Delivery Policy
We are currently evaluating demand for delivery. At this time, we are happy to deliver any special order within 24 hours of when the order is placed and delivery is within a 3-5 mile radius of our bakery location. There is no delivery charge under these conditions.
Sweetness of Fresh
Our baked goods are so delicious; rarely do we find our customers leaving with leftovers! Besties Delite Bakery products are all freshly baked on site with the finest natural ingredients and contain no preservatives. However, if you find yourself in the unique situation of taking home some untouched baked goods or are gifting our desserts, we suggest that for optimal flavor and quality, our baked goods be consumed within 2 days of purchase if refrigerated or within 24 hours at room temperature.
“Sweet Tooth” Card (Customer Rewards)
As a part of our Southern hospitality and a benefit to our loyal customers, Besties Delite Bakery offers the “Sweet Tooth Card”. When you stop in and purchase any baked goods, you will receive a “Sweet Tooth Card”. Be sure to have your “Sweet Tooth” Card punched every time you visit with a purchase. Visit 10 times and receive a baked good of your choice!
Wholesale Pricing
Besties Delite Bakery is capable and interested in providing our freshly baked products to a host of wholesale commercial clients. For those interested parties we are happy to provide our wholesale price list and will make special arrangements for pricing due to volume. Please contact us by phone if you are interested in our wholesale price list.